South East region specialists continue to do an outstanding job responding to eConsults in a timely manner. The median response time is 1.2 days (compared to our previous time of 1.3 days), which means primary care providers and their patients are receiving specialist advice in under 2 days in most cases. 100% of eConsult cases are responded to within 30 days, and 95% of cases within 7 days or less. The South East region is keeping pace with the provincial numbers.


South East Region


% Cases Submitted in 7 Days or Less



% Cases Submitted in 30 Days or Less



Median Response Time

1.2 Days

0.9 Days

Median Time Spent on eConsult

15 Minutes

15 Minutes

Median Cost per eConsult



12-month snapshot in the South East region: 63% increase from last year

From August 2019 to July 2020 (a 12-month period) a total of 5,168 eConsults were sent in the South East region, which is a 34% (3,863 eConsults) increase from the same time period last year.  As the graph below shows, there continues to be an upward trend in the number of eConsults sent each month over time.

Monthly Trends – FYs 2017-18, 2018-19, 2019-20, 2020-21

Monthly trends - eConsults

Number of eConsults Sent per 1000 People:

We reported in June 2020 that the South East region is second in the province for number of eConsults sent per 1,000 people. We’re so proud of our requesting clinicians for continuing to use eConsult, maintaining our ranking as number two in the province.

Number of eConsults sent per 1000 people


eConsults sent by specialty in the South East:

The top three specialties being accessed by requesting clinicians for eConsult in the South East region are Dermatology (16%), Hematology (9%), and a tie between Cardiology and Obstetrics & Gynecology (7%). Looking back retrospectively, these top specialties have remained quite consistent over time. Did you know we have over 100 available specialties in the South East region? Find the full list on our website.

Provincially the top three specialties are Dermatology (16%), Hematology (9%), and a four-way tie between Endocrinology and Metabolism (6%), Obstetrics and Gynecology (6%), Neurology (6%) and Psychiatry (6%).

eConsults sent by specialty in the South East region