The Specialist Utilization Reports were sent out in September 2023 to all participating eConsult specialists.
Sending eConsults has never been easier in the Southeast region thanks to SEAMO’s virtual clerk pilot project. In its initial stages in February 2022, this project launched with seven primary care providers (PCPs) from across the region and one clerk to triage eConsults to specialists in Ontario. The project’s process is the virtual eConsult clerk submits the eConsults and retrieves the response on behalf of the PCPs. Currently, the pilot project has expanded to 28 PCPs and added another clerk in operation.
Since beginning their eConsult service 18 months ago, Dr. Michael Yacob is pleased to say the vascular surgery group is seeing a significant decrease in referrals that normally get bounced back and forth via fax communication.
Going live on Wednesday, March 1, 2023, the South East Substance Treatment and Rehabilitation (STAR) Team is offering eConsult follow up care to primary care physicians who follow patients seen by the STAR team on discharge to the community.
eConsults may now be submitted to the South East Psychiatry Adult Mental Health and Addiction specialist group led by Drs. Taras Reshetukha and Nazanin Alavi.
The Southeast region eReferral team have engaged in a number of initiatives to ensure your experience is a positive one.
The volume of eReferrals being sent in the Southeast keeps rising - from April 1 to August 31, 2022, there have been 18,725 eReferrals sent! eReferral is helping to make the lives of patients and physicians easier every day!
Kingston Health Sciences Centre (KHSC) has undertaken a project to pilot an integrated model of Ocean eReferral and Novari eRequest to digitize and centralize how outpatient referrals are received and managed by specialties.
As a family doctor and assistant professor with the Department of Family Medicine at Queen’s University, Dr. David Barber knows both the benefits and pain points of the eConsult service.